Ongoing tech support for foundations

Why sign up for monthly tech services & support?

Freedom, not frustration

Empower your people so technology is about freedom and not frustration.

More world-changing, less debugging

We’ll get to know your tech ecosystem and can solve your issues in a fraction of the time you can, freeing you up for world-changing rather than debugging.

Get more out of your tech investment

What percentage of your technology’s potential are you tapping into? And what percentage of your team are harnessing that potential? Nudge those percentages up for huge returns.

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We can't thank Grantbook enough for their guidance, support and technical expertise over the years! As our business evolves and requirements shift, Grantbook always manages to find an elegant solution to our challenges, saving us countless time and effort. [...] After several years working together, it's clear we couldn't afford not to use Grantbook.
Zina Nelku, Sr. Data Analyst at Grand Challenges Canada
Zina Nelku
Sr. Data Analyst
Grand Challenges Canada
The Grantbook team members I deal with regularly are thoughtful, dedicated and responsive. They have taken the time to understand our needs and processes in depth; and they come well-prepared, are solution-focused and often anticipate questions I may have.
Bruce Lawson, President of the Counselling Foundation of Canada
Bruce Lawson
President
The Counselling Foundation of Canada
The staff at Grantbook are some of the most knowledgeable, patient and helpful professionals I have had the pleasure to work with. Every question, regardless how simplistic, is answered with respect. Grantbook is an extremely impressive organization.

Portrait of Marilyn Van Norman, National Outreach & Innovation at CERIC
Marilyn Von Norman
National Outreach & Innovation
CERIC
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Choose Grantbook Support and get:

Support

  • Resolve questions and issues about your tech systems
  • Keep up with system maintenance (routine maintenance, data clean-up, and back-ups)
  • Escalate and monitor tickets with your vendor
  • Stay on top of software updates.
  • Activate time-saving features

Enhancements

  • Design and implement minor changes to the configuration
  • Get your systems talking - activate and configure new features and integrations

Training

  • Orient your staff to a new platform or tool
  • Onboard new staff to your system(s)
  • Provide group and/ or one-one-one training
  • Provide admin training on system back-end, configuration and intermediate/advanced features
  • Provide advanced training and nurture super-users
  • Help you embrace collaboration tools

Adoption

  • Coach on change management and best practices for team-wide adoption
  • Develop and help execute successful adoption strategies
  • Periodically review your organization’s overall digital strategy as technology evolves
  • Keep your digital strategy up to date

Frequently Asked Questions

Who would we work with?

Our support staff are also our implementation staff, skilled architects and builders who can solution fast. Check out our fun and friendly communicators here.

Will we need you forever?

We know it’s not the best for our business model but we don’t want you to need us forever. We aim to help our clients increase their tech savvy so they can be self-sufficient.

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Let's figure it out!

Fill out the contact form below to get in touch - or click this button to schedule a chat right away:

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