Users trained for system launch
Project sites coordinated throughout implementation and launch
Research management system launched on time and on budget
The Ontario Brain Institute (OBI) is a provincially funded not-for-profit research organization that accelerates discovery and innovation, benefiting both patients and the economy. They had recently chosen to implement a new research management system using SmartSimple to more effectively collaborate with their partner organizations and measure impact. When Grantbook met OBI, they were in the middle of their implementation and had run into the following challenges:
In engaging with us they were hoping to obtain build support, including end-to-end testing of the system; and to obtain change management support by leading the soft and hard launches of the system.
Bringing our knowledge of SmartSimple, deep experience in managing over 60+ system implementations and our human-centred philosophy we were able to help OBI though three key strategies:
To help fill any knowledge gaps and time constraints due to staff turnover, we used the following activities to identify missed errors and streamline staff testing:
When you don’t know a system deeply, it can be hard to provide advice to your implementation partner to help them meet business needs. In order to help narrow this gap, we worked with OBI and SmartSimple to:
A well supported and communicated launch is critical for change management and early impression of the new system. To help ensure a smooth go-live, we helped OBI by:
With Grantbook alongside for their implementation of SmartSimple, OBI had access to an expert ally to fill knowledge and resource gaps and ensure OBI hit their system launch date on time, on budget and with stakeholder goodwill - no easy feat given the project’s initial constraints.
As reported in our follow-up survey to internal and external stakeholders, these are three key ways Grantbook drove project success:
High confidence, clear roles, and a good execution plan, paired with clear communication are fundamental to any change and can dramatically improve both the success of the implementation itself and the ongoing adoption of the system. We’ll be checking back soon to see how OBI is faring in its newly implemented SmartSimple!