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Key Results

  • Launched Grantbook’s change management practice and incorporated change management practices into all project types
  • Co-authored Grantbook's Dao, a document detailing our organizational values and culture

Tierney Smith

Philanthropy Consultant

Change Management

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Key Results

  • Launched Grantbook’s change management practice and incorporated change management practices into all project types
  • Co-authored Grantbook's Dao, a document detailing our organizational values and culture

Tierney is passionate about building strong technology foundations for grantmakers to engage in epic partnerships with their grant recipients. As a Philanthropy Solutions Consultant, she helps clients craft their digital strategy, select right-sized technology tools, redesign processes, and implement new systems. Her work style incorporates human-centric practices, change management, and an empathetic grantmaking approach. She leads Grantbook's change management coaching practice.

Previously, Tierney worked at TechSoup Canada to provide nonprofits with access to low-cost technology and educational resources. She has also worked as a software developer and project manager in the corporate sector. She has a degree in Software Engineering from the University of Waterloo.

Notable Clients & Projects

  • National Endowment for Democracy. System Selection & Process Redesign. Staff interviews and grantee survey to understand current state, alignment-building around future state direction, RFP process to select new grants management system.
  • TIDES. Salesforce Implementation Support. Advice and coaching on project management, change management, testing and training for a custom Salesforce grants management system implementation.
  • Russell Sage Foundation. Fluxx Implementation. Implementation readiness, Fluxx design and implementation, Fluxx training for staff, change management throughout.

Skills

  • Project Management
  • Change Management
  • Workshop Facilitation
  • System Architecture

Tech Tools

  • Fluxx
  • Salesforce

Training & Education

Blog Posts

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Exploring Participatory Grantmaking with Grants Managers

There’s a growing community of philanthropy professionals who are implementing Participatory Grantmaking as a way to create greater impact with their work.

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How Lean Thinking Can Help Philanthropy Create More Value

Lean thinking is a popular method for process design—how can we repurpose this to improve grantmaking processes in philanthropy?

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Unicorns Unite: A Fresh Take on the Keys to Grantmaking Success

Tierney Smith, our change management coach, reflects on the tensions in grantmaker/grantseeker relationships and how technology can impact them.