⟵ Back to Our People

Key Results

  • Launched Grantbook’s change management practice and incorporated change management practices into all project types

Tierney Smith

Philanthropy Consultant

Change Management

Key Results

  • Launched Grantbook’s change management practice and incorporated change management practices into all project types

Tierney is passionate about building strong technology foundations for grantmakers to engage in epic partnerships with their grant recipients. As a Philanthropy Solutions Consultant, she helps clients craft their digital strategy, select right-sized technology tools, redesign processes, and implement new systems. Her work style incorporates human-centric practices, change management, and an empathetic grantmaking approach. She leads Grantbook's change management coaching practice.

Previously, Tierney worked at TechSoup Canada to provide nonprofits with access to low-cost technology and educational resources. She has also worked as a software developer and project manager in the corporate sector. She has a degree in Software Engineering from the University of Waterloo.

Notable Clients & Projects

  • National Endowment for Democracy. System Selection & Process Redesign. Staff interviews and grantee survey to understand current state, alignment-building around future state direction, RFP process to select new grants management system.
  • TIDES. Salesforce Implementation Support. Advice and coaching on project management, change management, testing and training for a custom Salesforce grants management system implementation.
  • Russell Sage Foundation. Fluxx Implementation. Implementation readiness, Fluxx design and implementation, Fluxx training for staff, change management throughout.

Skills

  • Project Management
  • Change Management
  • Workshop Facilitation
  • System Architecture

Tech Tools

  • Fluxx
  • Salesforce

Training & Education

Blog Posts