Shayna Follington

Senior Implementation Specialist

Systems Design & Salesforce

Key Results

As a Senior Salesforce Implementation Specialist at Grantbook, Shayna brings a wealth of experience and a genuine passion for leveraging technology to drive social impact. Her journey into the world of Salesforce was fueled by a desire to create meaningful change through innovative solutions. She finds immense satisfaction in designing and implementing systems that not only meet the complex needs of nonprofit organizations but also enhance their ability to serve their communities effectively.

Currently, Shayna is working on understanding the nuanced challenges faced by nonprofits and grantmaking organizations and harnessing the power of Salesforce to address them. Her role involves everything from technical requirements gathering and solution design to data migration and system implementation.

What excites her most about this role is the opportunity to work closely with organizations that are making a real difference in the world. Each project presents unique challenges, and finding innovative solutions to these challenges is profoundly rewarding.

Notable Clients & Projects

  • George Kaiser Family Foundation (GEOKA) - Salesforce Implementation. Role: Support Builder. Developed and carried out Data Migration Strategy for Blackbaud to Salesforce migration. Support GMS build. 
  • CARB-X - Salesforce Optimization. Role: Primary Builder. Support major updates to their custom Gemini Grants Management Salesforce solution.


  • Project and Portfolio Management
  • Data Modelling and Database Design, MDM
  • Solution Design and Workflow Optimization (process automations)
  • Stakeholder Management
  • End-User Training

Tech Tools

  • Salesforce
  • CRM Analytics
  • Apex, React Native, Python

Training & Education

Salesforce Certified Data Architect / November 2022

Salesforce Certified Platform Developer 1 / May 2021

Salesforce Certified Administrator / November 2019

Blog Posts